Information technology (IT) support services are an integral part of any business. While you can do some computer work on your own, it isn't always the best business decision to make. When you need to have your computers upgraded, troubleshooting of your printers, or get repairs and maintenance, it helps when you can have an IT professional handle it for you. With remote IT support, you call up a remote company that does almost everything from their remote servers, instead of needing to staff IT on-site.